FCA Powers Ahead in J.D. Power Initial Quality Study

April 15th, 2022 by

FCA’s relentless pursuit for improvement has resulted in the automaker achieving remarkable success in the J.D. Power Initial Quality Study (IQS) – its best performance by far in the history of the IQS awards. Both the Dodge and Ram brands improved their rankings from previous years to boost FCA’s overall performance. Gains in performance scores were due to FCA customers reporting fewer problems – 13 less than the average reported issues in the industry (with a total of 153).

Dodge Dominates In The Performance Segment

The Dodge brand jumped a massive seven points in its rankings to become the first domestic automotive brand to claim a number one spot in the IQS. Dodge continues to solidify its position as a top performance brand by claiming sought-after industry awards. One such award-winning model is the 2020 Dodge Challenger SRT Hellcat Redeye receiving the New England Motor Press Association’s Pure Power Award.

Refreshed Ram 1500 Responsible For Rising in Performance

Following hot on the Dodge brand’s heels is the Ram brand, attaining third position (up from 21st place). It is believed that much of Ram’s success can be laid at the door of a pickup truck designed around the truck buyer’s needs. The 2020 Ram 1500 has set the benchmark for being the industry’s leading half-ton pickup truck for durability, efficiency, and automotive technologies.

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